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Gateway Privacy

Privacy policy

This privacy page is available from gateway sign-up, invite acceptance, account settings, and browser extension review surfaces. It explains how NeutralAI handles sign-in context, supported AI web apps, service endpoints, and metadata-only telemetry posture.

Privacy questions can be sent to privacy@neutralai.co.uk.

Last updated: June 7, 2026

Supported AI hosts only

NeutralAI Interceptor is intended to run only on supported AI web applications where prompt masking is applied before submission. It does not request broad host access across arbitrary browsing activity.

The extension stores user settings such as shield status, stealth mode, zero-retention mode, auth gate state, managed policy overrides, and a retry buffer for telemetry events inside browser-managed extension storage.

  • chat.openai.com
  • chatgpt.com
  • claude.ai
  • gemini.google.com
  • perplexity.ai
  • copilot.microsoft.com
  • chat.deepseek.com

Telemetry and prompt handling

Telemetry is metadata-only. Service health, retry behaviour, and policy refresh state can be observed without treating prompt content as analytics payload.

Prompt or message body storage is not the intended telemetry behaviour. Browser store reviewers and customers should evaluate the extension in the context of the dedicated masking flow rather than as a prompt-capture product.

For support, install guidance, or review notes, use the linked support and install pages below.

Browser extension support pageInstall pageOpen developer portal

Auth flow endpoints

  • https://app.neutralai.co.uk/auth/signin
  • https://app.neutralai.co.uk/api/auth/session
  • https://app.neutralai.co.uk/api/extension/auth-context

These gateway endpoints support account sign-in, session checks, and extension auth context used by the product surfaces that link to this policy.

API flow endpoints

  • https://api.neutralai.co.uk/v1/shield/mask
  • https://api.neutralai.co.uk/api/v1/extension/config
  • https://api.neutralai.co.uk/api/v1/extension/telemetry

The masking API boundary currently runs at https://api.neutralai.co.uk. Public health and readiness endpoints are available separately at the same domain.